FAQ

PEK Lighting is a leading LED lighting manufacturer specializing in high-quality linear, track,strip, and downlights. We offer custom solutions and wholesale supply for global projects. Contact us for factory-direct pricing

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Our track light series supports common 3-phase track standards. Compatibility depends on the specific model and market (EU / UK / other).

Before ordering, check the datasheet for track adapter type and voltage rating. For project-specific requirements, we recommend confirming with our technical team or authorized distributor.

Technical documents are available in our Resources section:

  • Product Catalogs – overview brochures and series information

  • Technical Datasheets – specifications, dimensions, and electrical data

  • IES Files – photometric data for lighting design software

  • 3D Models – CAD files for project planning

  • Installation Manuals – mounting and wiring instructions

If you cannot find a specific file, please contact us with the product model number.

Most RZB luminaires include a standard 5-year warranty covering manufacturing defects under normal use. Warranty terms may vary by product series and region.

Please retain your invoice and product serial number. For warranty claims, contact your local distributor or our sales team with photos and a brief description of the issue.